Hack Your Apple Genius Bar Visits

6 01 2009

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If you own Apple hardware, chances are you’ve paid a visit to an Apple Genius Bar at least once for service, repairs, or support. As slick and reliable as Apple gear is, they’re still complex electronic devices, bound to bug out, die, or fail on occasion. Credit Apple for developing a generally well-structured and friendly in-person support system in the form of the Genius Bar. They typically try to make your visits as painless as possible, and, when compared to the competition, are still the standard bearer in terms of convenience and quality of service (don’t worry, there’s a ‘but’ coming).

BUT…

As Apple, Inc. continues to grow, gaining market share and converting new customers, Genius Bar visits have steadily grown to be—at times—complicated and troublesome affairs. Add to the fact that Mac Geniuses now deal with all manners of iGadgets in addition to servicing computers, and Apple’s got the ingredients for a potentially fine mess on their hands. It’s the nature of the beast: as your organization and portfolio expands, you’ve got more clients to manage and speed bumps to smooth over. I haven’t always been so so sanguine on the subject:

I don’t know if you’ve been to an Apple Store lately, but one of the drawbacks of the company’s newfound hipness is all the blazing idiots you have to deal with to get anything done in one.

A couple days before Christmas Eve—in a bizarre parallel to an episode almost two years prior—my MacBook Pro’s logic board failed. Luckily, my data was safe since I had JUST backed it up. Bases were also covered financially, as the MBP was still covered under AppleCare. The only real headache would involve competing with the rest of the crushing Holiday masses ON TOP OF the usual, perpetually-busy Apple Store traffic—all scrambling simultaneously for time and attention. My two less-than-ideal options were A) wait it out or B) face the crowds. Since the prospect of being unable to work on projects outweighed my white-hot distaste for being anywhere near malls and shopping centers on big Holidays, I decided to suck it up and go with option B.

Rather than bemoan Apple’s overtures to the mass market (growth is good, right?), I have—from time spent learning the hard way—worked out some tricks that help make my visits to the Genius Bar less ‘God-awful-shoot-me-now-who-the-hell-are-these-people-anyway’ nightmares to more ‘well-that-could-have-been-worse-who’s-up-for-Jamba-Juice?’ affairs.

Hints and hacks after the jump.
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I’ll Buy Anything If It’s Shiny and Made by Apple

6 01 2009

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Listen, this Onion parody may be a 99.999% okay, fine, 100% accurate depiction of Mac geeks, but I’d take an Apple fanboy over a Star Wars cosplay diehard any day of the week.

As for furries, they can stay.

Video after the jump. And you know what? I don’t care if you’ve already been emailed this video. You’re gonna watch it again, kay?

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About as Perfect as Pranks Can Get

5 01 2009

Beautiful in its simplicity, brilliant in its execution. High five to the boys of The Invisible Rope.





Check Out the Sexy New Digs!

5 01 2009

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WiS is 100% jazzercized to welcome you to its new home on WordPress!

I’ve been meaning to migrate the blog for a while at the recommendation of friends who are better at this than I am. There are a lot of new projects and ideas in the pipeline and this sexier, more robust web presence is just the tip of the iceberg.

Since I decided against hauling posts older than December 2006 over to the new site, the old Blogger version of WiS will remain online for posterity while serving as an archive for those posts.
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Just a Little Sneak Peek

2 01 2009

New year, new look, new hosting! WiS is in the process of moving, so I thought I would flash a little leg and provide a small peek at the new layout:

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Hope you likey.





In By the Buzzer! 2008’s Top Songs

31 12 2008

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Best of lists are are always highly subjective, so I’m attempting a slightly more quantitative approach with mine. I created a smart playlist in iTunes that would filter for 2008 songs that had the highest play counts and received a five-star rating from me—basically answering the question, ‘Which 2008 songs did I enjoy the most and received the heaviest rotation?’

To correct for the inherent play count advantage songs released earlier in the year had on more recently released tracks, I took each songs’ play count and divided it by the amount of days it had been in my iTunes. My resulting Top 20 list shows the songs that have the highest average play count per days in iTunes.

So which songs did I enjoy most in 2008? Read the rest of this entry »





BA-BA-BA-BOOSH!

29 12 2008

My MacBook’s back, hooray!

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But as you can tell from my Twitter feed, new fuckery has been thrown my way. Regardless, I WILL get the posts that I’ve been meaning to churn out before year’s end out the door—kicking and screaming if I have to.
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